Customer Service

Contact Us

Live Chat:

24/7 Customer Support - Always here for you.

A friendly representative is waiting to answer your questions.

Can I email my questions or concerns?

Yes.
If online chat cannot resolve your issue, please email us at zzjersey@hotmail.com. We will respond within 12 hours.

For the fastest response, include your order number in your email.

How do I order online?

Ordering online is easy and safe. Here’s how:

Use the search bar or browse by department to find the item.
Click on the item to view its page.
Select your size and customization options.
Click Add to Cart.
Adjust quantities in the shopping cart if needed.
Check your order carefully and click Continue.
Enter your shipping information, select shipping type, click Apply to view total, then Continue.
Enter payment information and any coupon codes, then Continue.
Your card is not charged at this step.
Check your order again, then click Submit Order.

Do I have to order online?

No. We also accept orders via email.
Simply send your order list to zzjersey@hotmail.com

How do I change my order?

Please contact whatsapp or email zzjersey@hotmail.com as soon as possible.

If you do not receive a confirmation email for the change, the modification was likely not processed.

Once an order enters shipping, no changes or cancellations can be made.

What should I do if my order doesn’t arrive?

Contact us if your order does not arrive as expected.
If your package is lost in transit, we will reship a new package for free.

Do you accept customized teamwear orders?

Yes.

We welcome team and corporate orders, offering volume discounts.

Our professional staff and artists will assist you in creating your ideal team image.

May I return an item?

Yes. Please contact us before returning any item to get an estimate of return shipping charges and instructions.

To protect hot-transfer prints:

Hand wash recommended. If machine washing, turn jersey inside out.
Avoid scrubbing printed areas and direct sun exposure.
If prints peel off:
- Place jersey flat.
- Cover letters/numbers with clean, non-stick plastic paper or stencil.
- Iron at 150°C for 7-8 seconds. Repeat if needed.
  Never iron directly on printed areas.

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